SmarterSign Help CenterHelp Center

Logging In to SmarterSign

This section covers everything you need to know about accessing your SmarterSign account, from initial sign-up to advanced authentication options.

Access control to SmarterSign Manager provides businesses with a wide range of options. Controlling who can access your account and how is critical to security and operational efficiency. Below of are some of the key concepts associated with logging in to SmarterSign:

SmarterSign Login Screen

Accessing the Log In Page

  1. Open your web browser
  2. Navigate to my.smartersign.com
  3. The log in page will be displayed

Types of Log In

Standard Log In Process

Simple access to a single account

  1. Enter your email address associated with your account
  2. Click the NEXT button
  3. Enter your password
  4. Click the LOG IN button
  5. This should take you into your account and provide you access to SmarterSign

Multi-Account Log In

For users with access to multiple accounts

Multi Factor Authentication

Add an extra layer of security to your account

Okta Integration

Use your Okta credentials to access SmarterSign

Login Troubleshooting

If you have trouble logging in, check the following:

  • Ensure you're using the correct email address
  • Verify that Caps Lock is not enabled
  • Check your internet connection
  • Clear your browser cache and cookies
  • Try using a different web browser
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If you have forgotten your password you can easily reset it using the FORGOT PASSWORD? link on the SmarterSign log in screen